Connect the software your team already uses
Aima runs on the software your business already uses — from local CRMs and booking systems to accounting tools and in-house software with no API — and gets work done inside them.
Connect local and legacy software
We connect to the tools your business actually runs on. That means the global platforms you rely on, the regional systems your market operates with, and your custom in-house software.
Bring us the workflow your tools do not support
Show us the CRM, booking system, accounting package, marketplace, or internal tool your team relies on. We map the reads and actions an agent needs so it can work with the record, not just talk about it.
How Aima connects to a no-API system
One of our customers was a beauty clinic. They wanted a WhatsApp assistant that could book appointments inside their own CRM calendar, but it had no public API. Aima mapped the workflow so the clinic could start using AI without replacing its CRM.
01
A patient messages on WhatsApp
They ask for an appointment, in their own language.
02
Aima checks the real calendar
She reads live availability inside the clinic's own CRM — a system with no public API.
03
She books the slot
The appointment is written directly into their system and confirmed back in the chat.
04
The front desk just sees it appear
No phone tag, no manual entry. The booking lands where staff already work.
The clinic could not adopt AI until its CRM was usable by an agent.
Their CRM had no public API, which kept standard integrations out. Aima exposed the approved reads and booking action the workflow needed.
Grounded answers and approved actions
Connecting to your software lets Aima act. Grounding her in your own documents lets her answer. Point her at your policies, manuals, or regulations and she responds from them — with sources, in the local language.
Your own knowledge base
Your documents, isolated to your organization. Nothing crosses between clients.
Answers with sources
Every response is grounded in your documents and checked before it reaches a customer.
Answers in the local language
Ask in the language your team and customers use and get a grounded answer back.
Drop-in setup
We hand you an endpoint. Paste it into your agent settings and it works.
Regulated teams can connect approved knowledge sources and define the actions an agent may take.
Start with one workflow
Choose one system, one action, and one customer-facing channel. We can scope the connector around that workflow.
Connect the record your team needs, even when the software has no public API.
Ground Aima in your policies, regulations, and guides to answer accurately with citations.
Let Aima update pipelines, book meetings, and handle outcomes directly in your software.
Start with one workflow and expand from there.