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WhatsApp Migration

Migrate from Gupshup to Aima WhatsApp

Connect Gupshup WhatsApp journeys to appointments, lead records, reservations, and voice follow-up workflows in the software your team runs.

SFStepan Filonov
1 minute read

Gupshup is built for messaging APIs, WhatsApp journeys, and commerce workflows. The journey still needs a record or action: a lead needs an owner, an appointment needs a schedule update, or a campaign reply needs a follow-up call.

Aima's migration path connects that result to the software your operators use. Begin with one journey and the action that should exist when the conversation ends.

What to connect in a Gupshup journey

  • Turn a Click-to-WhatsApp reply into a qualified lead and pipeline stage.
  • Check the relevant inventory or appointment context before replying.
  • Route an unanswered conversation to a consent-aware voice follow-up and outcome record.

A migration workflow for Gupshup teams

  1. Select a journey with a clear operational outcome.
  2. Map the message fields, opt-in state, templates, and escalation route.
  3. Connect the target system to the reads and actions that journey needs.
  4. Test the successful path, missing details, duplicate records, and no-response case.
  5. Launch one audience or workflow and review the records created after each conversation.

Plan the production channel

Templates, opt-in, rate limits, and number ownership are part of the Gupshup and Meta setup. Resolve those dependencies with the first workflow so a working connector does not wait on an unready WhatsApp route.

Migrate from Gupshup to Aima

See the Gupshup migration offer and map the first WhatsApp journey.