Connect WhatsApp to DrPartner for Clinic Appointments

Patients often start with a short WhatsApp message: "Do you have a dermatologist tomorrow?" DrPartner needs more detail before the clinic can confirm anything: the branch, doctor, procedure, and local appointment schedule.

Aima connects the conversation to DrPartner. The assistant asks for the missing detail, checks the clinic's current options, and records the appointment result in the system the team already uses.

What the connection adds

• Find branches, doctors, procedures, and existing bookings from the patient's request.
• Check appointment options in the clinic's local schedule before offering a slot.
• Create, confirm, reschedule, or cancel an appointment through the configured workflow.
• Send the confirmed appointment information back into the conversation or to the clinic operator.

A WhatsApp workflow for appointment requests

1. The patient names a doctor, procedure, branch, or preferred day.
2. The assistant confirms the missing scheduling information.
3. It checks DrPartner for the matching appointment options.
4. The patient chooses a slot, and the assistant records the configured action.
5. The thread carries the confirmed details for the patient and clinic team.

The clinic does not need to translate every message into a separate schedule search. The conversation and the appointment workflow share the same context.

Start with one branch or procedure

Choose a high-volume branch or procedure first. That gives the team a focused set of questions and availability rules to review before adding more appointment types.

Connect WhatsApp to DrPartner

See the DrPartner WhatsApp integration and map the first booking workflow.